TERMS & CONDITIONS

Terms & Conditions

Welcome to SoleHaven. By accessing our website, browsing our collections, or placing an order, you agree to comply with and be bound by the following terms and conditions:

  • Orders & Acceptance: All orders placed on our store are subject to product availability and order confirmation. We reserve the right to verify, decline, or cancel any order in cases of incorrect pricing, suspected fraud, or stock unavailability.

  • Pricing & Payment: All prices listed are in local currency. We accept Cash on Delivery (COD) and authorized online payment methods. Payment must be cleared prior to dispatch or paid in cash upon delivery to the courier agent.

  • Shipping & Delivery: We dispatch orders within 24 hours (including weekends). Delivery timelines are estimates provided by third-party courier services and may occasionally vary due to weather, logistical delays, or public holidays.

  • Returns & Exchanges: Exchanges and returns are governed by our 7-day return and exchange policy. Footwear must remain unworn, clean, and in original packaging to qualify.

  • Product Descriptions & Colors: We strive to display product images, sizes, and colors as accurately as possible. Slight color variations may occur depending on screen displays and lighting conditions.

  • Intellectual Property: All content, logos, product visuals, and text on this store are the exclusive intellectual property of SoleHaven and may not be reused or reproduced without prior written permission.

For any legal or order-related inquiries regarding our terms, please contact: